Versand
Shipping Policy
Thank you for visiting and shopping at purevortexx. Following are the terms and conditions that constitute our Shipping Policy.
Domestic & EU Shipping Policy
Shipment Processing Time All orders are processed within [1-2] business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following shipping options for select countries within the EU (including Bulgaria, Croatia, Estonia, and others):
Delivery delays can occasionally occur.
International Shipping Policy
We offer international shipping to select countries worldwide, including the United Arab Emirates, Australia, and more.
Shipping Rates & Delivery Estimates For our international customers, we offer the following shipping option:
Customs, Duties, and Taxes purevortexx is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
purevortexx is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
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Trade name: purevortexx
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Email: carlosmorales@inbox.eu
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Physical address: Carrer de Jerez 34, 08032 Barcelona, Barcelona, Spain